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No. The app works fully offline on one device without signing in. You only need an account for the things that involve other people or other devices: family sharing, sync, cloud backup and cloud photos and documents.

Open the pet, then Customise sections. Turn off anything that does not apply — Walks for a housebound cat, Microchip for an unchipped rescue — and turn it back on whenever you like. The choice is per pet and syncs across the household.

CorePaw adapts its wording to the species. It is the same tracker throughout — dogs go for walks, cats just have activity. A cat's toilet tracker reads "Litter" for the same reason, and the passport shows a cat's indoor/outdoor status.

CorePaw asks for notification permission the first time there is actually something to remind you about — a health record with a next-due date, or a medication course. If you said no earlier, turn notifications back on for CorePaw in your phone's Settings, then reopen the app: reminders are rebuilt from your records on launch.

Add it after the fact. On the walks list choose to add a manual walk and enter the distance and duration — there is no route map, but it counts towards the pet's history and totals like any other walk.

Yes. Tap Start walk and pick who is coming; CorePaw records the walk against each pet you selected.

CorePaw tracks in the background, but the phone has to allow it. Give CorePaw location access set to "Always" (iOS) or "Allow all the time" (Android), and exclude it from battery optimisation on Android. Aggressive battery savers are the usual cause.

Open any finished walk and choose to share it: with household members, by email to someone outside the household, or as a branded image with the route map to any app. Sharing walks is free for everyone.

Add a medication with its name, dose and frequency (up to four times a day, with editable dose times), a start date, and either an ongoing course or a fixed end date. Doses are then reminded at those times, and finished courses drop off the pet screen on their own.

Tick each dose off as it is given. The log is stamped with who gave it and when, and everyone in the household with medication access sees it — including a live notification when someone else logs a dose. You can mark a dose given straight from the reminder.

On the pet screen choose the vet health summary. CorePaw builds a printable PDF — identity, microchip, latest weight and body condition score, allergies, health history, current medications and the symptom diary with photos — then opens the share sheet to email, print or save it. It is built on your device, works offline, and is free for everyone.

Check notification permission for CorePaw in your phone settings, then reopen the app so reminders rebuild. Also check the record actually has a next-due date, and that the pet is not archived or marked as passed away — memorial mode deliberately silences every reminder for that pet.

Roles decide it. A Viewer sees everything and changes nothing; a Member can edit only the areas you tick, with quick presets for a full carer, a helper or view-only; a Co-owner has full access. In a household with more than one pet you can also choose which pets a member sees at all. Every rule is enforced in the database, not just hidden in the app.

Sync needs both of you signed in to the same household with Premium, and it runs when the app has a connection. Open the app on both phones with a connection and give it a moment. If a pet is missing entirely for one person, check whether that member has been scoped to only some of the pets.

That is the free tier working as intended: files stay on the device that added them, and only their details sync. Premium (CorePaw Cloud) uploads photos, documents and the microchip certificate to private cloud storage so the whole household can open them.

From Explore → Members, an owner can promote a Co-owner or transfer ownership entirely and step down to a fully-capable member. A household always keeps at least one owner.

Subscriptions are billed by the App Store or Google Play, so manage and cancel them there: on iOS in Settings → your name → Subscriptions, on Android in the Play Store under Payments and subscriptions. Cancelling leaves you on the free tier at the end of the paid period.

Nothing is deleted. Your records stay on your device, and memorial pets and the memory book stay free for ever. You go back to the free tier's one-pet, one-device limits for adding new things.

From Explore → Account you can sign out or permanently delete your account and its data. If you own a shared household, CorePaw asks you to hand it over first so nobody else loses their pets' records. You can also request deletion from our delete-account page without the app installed.

From inside the app — Explore has a feedback option that sends the report with the details we need to reproduce it. You can also use the form on this page; tell us your phone model and the app version, and what you expected to happen.